Understand how cancellations and refund questions are handled for FlipToDigital service projects, with final terms agreed in the written quote and contract.
Operator and correspondence
This website is operated under the public nameFlipToDigital by a sole trader.
Temporary correspondence address:
Unit 149147, PO Box 7169, Poole, BH15 9EL, Dorset
Contact email:contact@fliptodigital.com
Jurisdiction: England
VAT number: none.
No checkout on this website
Pricing calls to action lead to the contact page for a quote. The website does not take card payments, create subscriptions or complete an online order, so retail returns and shipping terms do not apply here.
Project-specific terms
The written quote and project agreement set out the work, payment stages, cancellation position and any refund terms that apply to that project. Those agreed terms control the project.
Before work begins
Raise a change or cancellation question as early as possible. Before work begins, the effect depends on the accepted quote, any committed third-party costs and the terms agreed in writing.
After work has begun
Completed work, time already spent and costs committed for the project may affect whether any amount can be refunded. FlipToDigital will assess the request against the written agreement rather than applying a generic product-return policy.
Third-party services
Domains, hosting, ecommerce platforms, paid software, advertising and other third-party services can have their own cancellation and refund terms. Those provider terms apply where the cost is paid to or committed with that provider.
Raise a question
Use the contact page or emailcontact@fliptodigital.comwith the relevant quote or project reference. Do not include payment-card details or passwords.